Shipping | FAQs

Thanks so much for visiting Ruby Perrin. We want you to enjoy your purchase as much as we enjoy sourcing items for the shop.

FLAT-RATE SHIPPING. Ruby Perrin currently ships to US addresses via USPS Priority Mail. All orders ship for a flat rate of $10 and are fully insured.

PAYMENT. We accept most major credit cards, including MasterCard, Visa, American Express, and Discover. 

REFUNDS. We want you to be happy with your purchase. If you are unhappy for any reason, please contact us within 7 days of receiving your order. We will do our best to resolve the issue as quickly as possible. Refunds will be considered on a case-by-case basis.

PURCHASING VINTAGE AND PRE-OWNED GOODS. Ruby Perrin stands behind the authenticity and history of the vintage and pre-owned goods featured in the shop. Many of these items bear signs of love and wear. These beauty marks are documented in the photos that appear on the site and in the descriptions that accompany the photos.     

PRODUCT CARE. The key to maintaining vintage and pre-owned goods is proper care. Every Ruby Perrin purchase comes with a customized product care card with detailed care instructions so that you can continue to enjoy your purchase for years to come.

ADDITIONAL INFORMATION.  Have a question that's not answered here? Please feel free to contact us at info@rubyperrin.com.